Welcome to Sundus Travel & Tour. By booking our tour packages or using our travel services, you agree to these Terms and Conditions. We request all customers to read them carefully before making any reservation.

Booking & Confirmation

• All bookings depend on availability at the time of request.

• A booking is considered confirmed only after partial or full payment is received as per the booking policy.

• Customers must provide accurate personal details and valid ID proof while making a reservation.

Payments

• Payments can be made via bank transfer, UPI, or any accepted online payment method.

• Full payment must be completed before the commencement of the tour.

• Sundus Travel & Tour holds the right to cancel a reservation if payment is not completed within the specified time.

Pricing

• All prices are quoted in Indian Rupees (INR) and may change without prior notice due to variations in fuel costs, government taxes, hotel tariff adjustments, or other external factors.

• The company will not be held responsible for any price changes imposed by third-party service providers.

Responsibilities

• Sundus Travel & Tour acts as a facilitator with hotels, transportation services, and sightseeing operators.

• We are not responsible for delays, injuries, loss of belongings, or cancellations caused by natural calamities, accidents, political disturbances, or government restrictions.

Customer Conduct

• Guests are expected to maintain respectful behaviour toward travel guides, staff, fellow tourists, and local communities during the trip.

• Any misconduct or violation of local laws may result in trip cancellation without eligibility for a refund.

Jurisdiction

• Any legal dispute or claim related to our services will fall under the jurisdiction of Srinagar, Jammu & Kashmir (India).